ŽIVOTOPIS PREDAVAČA:
Jagdip Singh is the AT&T Professor of Marketing at Case Western Reserve University in Cleveland, Ohio. Jagdip’s research focuses on designing, managing, and sustaining strong customer connections at the frontlines of organizations. He is the co-founder of the interdisciplinary Organizational Frontlines Research (OFR) initiative, which hosts an annual symposium in conjunction with the American Marketing Association’s Winter Educator Meetings. Jagdip has received Case Western Reserve University’s John S. Diekhoff Award for Excellence in Graduate Teaching and the Excellence in Doctoral Teaching and Mentoring Award in both 2007 and 2017. His research contributions have earned him the Weatherhead School of Management’s Research Recognition Award in 1997 and 2018, as well as the University’s Faculty Distinguished Research Award in 2019, the highest honor for enduring and impactful research. In 2019, Jagdip was also honored with the Lifetime Achievement Award from the American Marketing Association’s SIG-Sales. Additionally, he has received multiple Excellence in Reviewing Awards from leading journals, including the Journal of Marketing, Journal of the Academy of Marketing Science, Journal of Retailing, and Journal of Personal Selling and Sales Management.